Please check all the documents when you receive them from us. Call us if you have any concerns. CHECK-IN – Minimum check-in for domestic flights is 90 minutes and for international flights is 3 hours. You will need to show a valid passport or a travel document with the respective visas for the country you are traveling to.
Most discount fares involve certain restrictions. A change in carrier(s) flight(s), time(s) or routing(s) could result in a carrier demanding extra charges. Obtain agency or airline assistance before making changes. If your plans change while traveling, contact the travel agency. It is not necessary to purchase a new ticket if a refund is due. Please cancel your reservation before flight time or the ticket would have no value. Nowadays, flights and fares are based on current tariffs that are subject to change without notice.
HOTELS are usually confirmed on a guaranteed payment basis. If you cancel or change plans, please notify your hotel(s) within the time specified by that hotel. Rules may vary by property.
TOUR PACKAGE PRICES are subject to change without notice due to currency fluctuations, tariff changes, or increases in operational costs. In addition, group tours/packages are based on a Minimum Number of passengers traveling: if the number of passengers falls below the minimum required, a surcharge may be imposed on all passengers.
We reserve the right to charge processing fees in the event of refunds, cancellations, and other services like changes to the itinerary.
This travel agency is acting as a mere agent for suppliers in selling travel-related services, or in accepting reservations or bookings for services that are not directly supplied by this travel agency (such as air and ground transportation, hotel accommodations, meals, tours, cruises, etc.). This agency, therefore, shall not be responsible for breach of contract of any intentional or careless actions or omissions on part of such suppliers, which result in any loss, damage, delay, or injury to you or your travel companions or group members. Unless the term “guaranteed” is specifically stated in writing on your tickets, invoice, or reservation itinerary, we do not guarantee any of such supplier’s rates, bookings, reservations, connections, scheduling, or handling of personal effects. Travel agent shall not be responsible for any injuries, damages, or losses caused to any traveler in connection with terrorist activities, social or labor unrest, mechanical or construction failures or difficulties, diseases, local laws, climatic conditions, criminal acts or abnormal conditions or developments, or any other actions, omissions, or conditions outside the travel agent’s control. Traveler assumes full responsibility for and hereby releases the agent from any duty of, checking and verifying all passport, visa, vaccination, or other entry requirements of each destination, and all safety or security conditions at such destinations, during the length of the proposed travel. By embarking upon his/her travel, the traveler voluntarily assumes all risks involved in such travel, whether expected or unexpected. Traveler is hereby warned of such risks and is advised to obtain appropriate insurance coverage against them. Traveler’s retention of tickets, reservations, or bookings after issuance shall constitute consent to the above, and an agreement on his/her part to convey the contents hereto to his/her travel companions or group members.
Passports with respective visas and travel documents are mandatory for travel. Without proper identification, or passport and necessary visas, you will not be permitted to depart. It is your responsibility to verify your necessary travel documents. The expiry dates of documents should be also checked in all cases. If the airline or the country immigration denies entry into the flight or the traveling country, then the traveler is responsible and not the agent. Any losses incurred due to such issues are the responsibility of the passenger.
There are different types of medical, baggage, or trip cancellation insurance from the supplier or the agencies. NOTE: Insurance coverage may not cover pre-existing conditions and may have other restrictions and exclusions. Consult the insurance carriers direct for details. Trip insurance or waivers provided by the supplier may not offer insolvency coverage.
Hopefully, there will not be any more airline bankruptcies, but it must be recognized that they might occur. You should know how they might affect you.
If an airline declares bankruptcy, it is not obligated to carry you or to refund tickets issued before the bankruptcy. Travel agents are not allowed to refund tickets on airlines that have declared bankruptcy as they do not have control of the money. Money given to a travel agent immediately is transferred to the airlines to get the ticket issuance so in case the airline declares bankruptcy then, the agent does not have the funds to be refunded back to the customer as agents normally keep a small commission overselling tickets and it is not possible to issue a refund for all the customers until the airline issues them with refunds. If an airline declares bankruptcy, it might continue service, limit service, or stop completely. Other airlines might accept passengers under limited circumstances or may refuse to accept any passengers from the defaulted carrier. Meanwhile, there are fine travel insurance plans available for passengers to protect themselves in case of airline bankruptcies.
This agency and its agents have endeavored to secure the lowest possible fare, suitable for your travel requirements, based on space available at the time of booking, accessible sources of information, and knowledge of agents involved. This agency cannot guarantee, because of the deregulation of airline fares, that the fare indicated on the ticket will be the lowest possible fare at the departure date. Please contact this travel agency before departure if you wish to recheck any newly introduced fare that may correspond with your specific travel requirements. PLEASE NOTE that retention of tickets, reservations, or bookings after issuance shall constitute acceptance of all the provisions in the conditions listed hereto, as well as those terms and conditions outlined in the announcements and circulars of the tour/package, cruise, or service.
Upon cancellation of the transportation or travel services, where you, the customer, are not at fault and have not canceled in violation of the terms and conditions, if any, of the contract for transportation or travel services, all sums paid to this Travel Agency for services not received by you will be promptly refunded by this Travel Agency unless you otherwise advise this Travel Agency in writing.
